Having live-in domestic helpers in Singapore is just one of the wonderful perks of living here – but you need the right fit for your family. And it’s also worth considering if part-time help might suit your needs better. A good agency will have vetted helpers ready to interview and can guide you through the whole process including processing paperwork. To help you find a maid agency in Singapore where you can access new and transfer maids with competitive agency fees, we’ve run our eye over a few of them here.
PinkMaids.sg – part-time domestic helpers with no agency fees
Having a live-in domestic helper isn’t the right choice for every family, and not even necessary for some. If all they need is just some extra help here and there to clean up the house and help with the laundry at home – especially during their tiring days at work, when they’re unwell or when they just need to take a break from the daily routine of cleaning up – PinkMaids.sg has the perfect solution: professional and reliable part-time domestic helper services!
A domain wholly owned by Semura Cleaning Services Pte Ltd, PinkMaids.sg has been helping Singapore families sort their domestic cleaning and housekeeping needs with legal workers since 2011. All of its helpers speak excellent English and have undergone extensive training, with years of experience in house cleaning and babysitting – so you can be sure your home and children are in safe hands.
Whether you’re after general housekeeping, deep cleaning, babysitting or laundry services, the company says there’s always someone trustworthy available to lend a hand. And, if you’re moving house (or country!), PinkMaids.sg can take the pain out of the process, providing services like packing and unpacking, along with end-of tenancy handover cleaning.
Another plus is that there aren’t any agency fees or binding contracts to worry about. You’re free to terminate your service at any time upon completion of the sessions you’ve paid for, and change a booked session with notice if something pops up. Services start from just $80 per session for a helper for four hours on weekdays and $100 per session for a helper for four hours on Saturdays, making it a part-time option worth considering.
#B1-51 Katong Shopping Centre, 865 Mountbatten Road
8370 8370 | pinkmaids.sg
Best Housekeeper – a maid agency in Singapore with an app
This trusted maid agency in Singapore says it is dedicated to finding the most suitable helper for your family. It has a particular focus on experienced domestic helpers in Singapore, and also specialises in sourcing new helpers overseas. All Best Housekeeper domestic helpers undergo a thorough screening process with a team of experienced agents. This means there’s one less thing for you to think about during the process.
The agency understands the importance of a helper finding a family they can thrive in as well as a family selecting a helper that meets their needs. The Best Housekeeper team strive to make the best possible match between employers and helpers. What’s more, they recently developed a web app designed to facilitate matching of helpers, arranging interviews and efficient paperwork processing. Employers will also be able to process direct hiring via the app. Behind the scenes, a team of dedicated agents support the app, so you’ve always got someone to ask for assistance.
Check out the Best Housekeeper web app on the website for more information and agency fees.
#04-11 Lucky Plaza, 304 Orchard Road
6876 7948 | besthousekeeper.sg
Unistarr – for domestic helpers with in-house training
Since opening its doors in 2015, Unistarr has deployed thousands of domestic helpers in Singapore. At the time of its launch, the team felt there was a gap in the market as many employers were lamenting their helper situation – often due to a mismatch in requirements. This realisation led to the formation of Unistarr, with “we hear your needs” as its motto.
The company’s shortlisting process is prioritised as the most crucial aspect of engaging a helper. Understanding the needs of the employer is the initial step, which they say allows them to guide employers in selecting a suitable helper. Assistance during interviews, including translations and relevant questioning, is provided. All helpers are given a day to accept job offers, and a detailed job order form also ensures that all the information is communicated effectively.
In addition, helpers undergo structured training in cleaning, equipment use, childcare, eldercare and language skills. This approach has resulted in high retention rates and a zero transfer rate.
After handing over a helper, Unistarr says it remains committed to the journey by taking after-sales calls seriously. Counselling is provided within 24 hours of any raised issues, ensuring satisfaction for all parties involved. Plus they offer affordable agency fees.
Bukit Timah, Katong and AMK
enquiryunistarr@gmail.com | unistarr.com.sg
Universal Employment Agency – a pioneer maid agency in Singapore
This pioneer maid agency in Singapore specialises in the placement of experienced foreign domestic helpers with good track records, mainly from Philippines, Indonesia and Myanmar. They’re also experts when it comes to hiring transfer maids, or simply assisting employers with direct hiring of a maid they already know.
Since 1986, the team have been using their industry expertise to work with employers and foreign domestic helpers to facilitate successful matches. With almost four decades of experience they’ve become adept at matching employers and foreign domestic helpers with a high long-term success rate. It’s also reassuring to know that, according to the MOM, they have one of the highest retention rates in Singapore!
The team at Universal Maid Agency finds that each year more and more employers and foreign domestic helpers in Singapore engage their services via personal referral. They believe that this is a testament to their high level of professionalism and service.
#01-97 & #03-52 Lucky Plaza, 304 Orchard Road
6735 3456 | WhatsApp 9645 3456
hello@universalmaidagency.com | universalmaidagency.com
Prestige Management Services – for personalised service
Established in 1989 by Ms Connie Sim, Prestige Management Services is an international manpower agency based in Singapore providing highly skilled helpers to families here.
With 35 years of experience under her belt, Ms Connie knows well the elements that need to be in place for a successful maid placement. “You need to be very honest to your clientele, and whatever you say must be delivered accordingly,” she says. She adds that through referrals and recommendations, Prestige is able to stay strong in the industry, providing good quality helpers that meet clients’ requirements.
“We do everything we can to provide a personal service to our clients. We’re also proud of the quality of our helpers, and brighten their futures by assisting them to make the most of their capabilities, and to grow along with their employers,” says Ms Connie. She believes that “a happy worker is a productive worker”; it is this defined purpose that she says has won the hearts not only of the workers and their families, but also of a growing base of high-end clients in and outside of Singapore.
#03-07 Claymore Connect, 442 Orchard Road
6738 2100 | prestigemgmt.com.sg
Ministry of Helpers – for zero agency fees for domestic helpers
Ministry of Helpers aims to change how employers and helpers connect. Unlike traditional maid agencies, it focuses on fostering long-term, positive relationships, achieving this by going beyond basic matching services.
The company’s innovative platform uses an AI technology two-way filtering system to make better matches between employer and helper needs, skills and preferences. It streamlines the entire process so employers can have the option to “do-it-yourself” for as low as $89.
Ministry of Helpers also offers concierge services that can take care of the paperwork at very competitive prices. The dedicated client services team is available to address any questions or concerns, both for employers and helpers.
Their commitment to better home management doesn’t end there. The company uses work scheduling tools to empower a well-organised and productive household. In addition to this, it offers discounts from its partners for valuable helper training programmes, empowering them to excel in their roles.
Most importantly, Ministry of Helpers doesn’t charge placement fees or deduct salaries from helpers. This ensures that helpers can start their jobs debt-free so they can focus on their work, building a successful future. By focusing on making better matches and providing ongoing support, the company says it is transforming the domestic helper hiring experience in Singapore, because better connections make better homes.
195 Pearl’s Hill Terrace, #02-16
8010 1532 | ministryofhelpers.com
Thumbs Up Employment Agency – full range of services for domestic helpers
As an employer of domestic helpers himself, the owner of Thumbs Up Employment Agency understands exactly what’s involved in hiring and retaining good help. For many years, John and his team have been matching families with live-in maids – specialising in childcare, elderly care and pets. The business model is centred around the idea that every home is unique, and finding the right fit is crucial. John says his mission is “to provide hassle-free services that allow you to focus on what truly matters.”
To facilitate the hiring process, this boutique maid agency in Singapore offers the full gamut of services including: work permit applications, renewals and cancellations; direct hire processing; air ticket purchase and associated home leave applications; medical check-ups; and maid transfers and repatriations (including boarding housing). This end-to-end service allows you to spend your precious time on more pleasurable things in life!
As part of the personalised matchmaking service, you can expect rigorous screenings, acclimatisation, and training. This results in fast deployment of domestic helpers who are prepared to join your household. The company boasts an over 70% retention rate, and a zero transfer rate! “Trust matters to us. We’re committed to delivering trusted, reliable, and quality services,” says John. And his pricing packages for agency fees are comprehensive and straightforward. No hidden costs – just clear, upfront information about your obligations.
Why not check out the company’s raft of five-star reviews on Google to read for yourself? Plus, they score a 4.6/5 on the MOM EA Directory.
Thumbs Up Employment Agency
8821 4292 | FB and IG: @thumbs.up.sg
thumbsupsg.com
This article on maid agencies in Singapore first appeared in the June 2024 edition of Expat Living. You can purchase the latest issue or subscribe so you never miss a copy!
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